F.A.Q.

Shipping & Returns

All items will be shipped via Canada Post. Orders will be processed within 3-5 days after the order is placed.

All sales are final. Because each pottery piece is unique, if an item is broken during shipping, we will replace it with another similar item. Photos of the damaged piece and packaging will be required.

You will receive a confirmation email once you place your order. Our team will send another email with shipping information once it is ready to go.

Shipping in Canada is free on orders over $100.00. Shipping is free to the United States on orders over $200.00. Shipping fees are non-refundable in the case of returns.

Other international shipping is available but shipping will be added manually. Please contact us for shipping details. Customers are responsible for all customs, duties, and taxes from their home country.